Terms & Conditions – Zain Traders

These Terms & Conditions govern the use of services provided by Zain Traders, including IT consultancy, computer programming, and other information technology services. By using our services, you agree to these terms.

1. Acceptance of Terms

By engaging with our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Services Offered

Zain Traders provides services including:

  • Computer programming and software development

  • IT consultancy and advisory services

  • Technical support and troubleshooting

  • Other information technology services

3. Customer Responsibilities

Customers agree to:

  • Provide accurate and complete project information

  • Use services only for lawful purposes

  • Cooperate during project development or support processes

  • Make timely payments as agreed

4. Payments

All service charges will be communicated before project initiation. Payments must be completed according to agreed terms. Work may be paused or withheld in case of non-payment.

5. Service Delivery

Delivery timelines depend on project complexity and requirements. While we aim to meet deadlines, delays may occur due to technical or external factors.

6. Refunds and Cancellations

Refunds and cancellations are governed by our Refund Policy. Approved refunds are subject to eligibility and processing time.

7. Limitation of Liability

Zain Traders is not responsible for:

  • Losses due to third-party software or services

  • Data loss caused by misuse or external factors

  • Service interruptions beyond our control

  • Indirect or consequential damages

8. Intellectual Property

All custom software, code, designs, and materials developed by Zain Traders remain the property of the company unless otherwise agreed in writing.

9. Termination of Services

We reserve the right to suspend or terminate services if a customer:

  • Violates these Terms & Conditions

  • Engages in illegal or unethical activities

  • Misuses services or communication systems

  • Fails to make required payments

10. Privacy

Customer information is handled according to our Privacy Policy, which forms part of these Terms.

11. Changes to Terms

Zain Traders may update these Terms & Conditions at any time without prior notice. Updated terms will take effect immediately upon publication.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Zain Traders
 Bela Noor Shah, Ward #19, Bela Noor Shah, Muzaffarabad
Phone: 0310-8402051
Email: zb879639@gmail.com